Manajemen Konflik Course

Able to manage conflict within a group or organization, either in the form of preventing and resolving conflict issues, or building conflict to build solidarity between group members. Lecture method, discussion of conflict management concepts, and presentation of conflict management cases.

PO-1
Mahasiswa mampu memahami definisi konfik, mengetahui akar permasalahan terkait dengan power dan struktur, serta mampu menerapkan langkah-langkah manajemen konflik dalam negosiasi, mediasi, fasilitasi dan rekonsiliasi