Course Integrated Quality Management

The Integrated Quality Management (MMT) course equips students to be able to study the basic concepts of integrated quality management (total quality management) along with the principles and basic tools/tools of integrated quality management, as well as quality assurance, which includes: (a) basic concepts quality assurance: (b) quality assurance system in education, which includes: (1) education quality standards; (2) external quality assurance system: accreditation; Malcolm Baldrige Models; and ISO 9001; International Organization for Standardization = ISO); (3) internal quality assurance system; Continuous performance improvement by using the approach, quality control circle/GKM (quality control circle), benchmarking, implementation of integrated quality management in the education sector, school-based quality improvement management, problems related to integrated quality management in the education sector and finding alternative solutions. . Lectures are carried out by emphasizing 6C activities (Creativity, Collaboration, Communication, Compassion, Critical Thinking, Computational Logic) which are manifested in presentation activities, independent assignments in the form of analysis of indexed reputable journal articles, and group assignments in the form of observations using ICT.

Program Objectives (PO)