This course develops concepts related to strategies for managing Human Resources and Quality, especially in the catering services sector. The material in this course is related to HRM aspects, competency identification, increasing knowledge, HR skills as well as identifying development needs, policies and programs in HR development as well as strategies and evaluating HR quality. After students complete this course, they are expected to be able to analyze, compile and develop HR development programs and prepare quality instruments in their work units. Lectures are delivered in the form of online lectures using project-based methods, case studies and problem solving.